Selected Customer Testimonials
Lusveg "Extremely pleased with my entire experience with Oscar,"
Extremely pleased with my entire experience with Oscar, he took the time to ask exactly what I was looking for, he was very patient with me as we looked for my vehicle and I truly appreciate that. I know he truly cared about making sure I got the vehicle that best suit my needs.
I know that if ever I need something else, ...
lisnery99 "I really recommend them , Joseph helped us get a good"
I really recommend them , Joseph helped us get a good deal for our car and trade it in for a brand new one in a good price . We really appreciate it the help and really likes the attention. He was so informative and nice.
Warren7444 "You rock!"
You rock! Your customer service goes above and beyond! Thank you Joey Garcia for going above and beyond to get us in our truck!!
malisaduncan1977 "This place was great and works great with you ❤️ will"
This place was great and works great with you ❤️ will refer them to friends and family
mortonlance "Thad did a fantastic job."
Thad did a fantastic job. Instantaneous with his communication. He is very honest and helpful. I would most certainly buy a car from him.
KG "Thad at Hayes Motor Company was helpful, patient and"
Thad at Hayes Motor Company was helpful, patient and worked with me to get the car I wanted at the price/payments I wanted.
Dehalie Nunez "Thank you Nick Cardenas! "
We have bought 3 cars from Hayes Motor Company. I really appreciate how professional and helpful Nick was in every experience that we had there! I highly recommend Hayes Motor Company.
Ruben and Janie Martinez "Beyond happy with the service "
Thad politte is an awesome salesman and did the upmost best to get us an amazing deal!! Thank you to all hayes motors employees for your great service!!
birdzamora525 "I would recommend Hayes Motors for your dream car...."
I would recommend Hayes Motors for your dream car. Johnathan Shorten was really helpful and did everything possible to get my dream car.Thank you so very much!!
Jaclynm "The best experience EVER! I got my dream vehicle BUT in..."
The best experience EVER! I got my dream vehicle BUT in the process I Learned exactly just how much this company and their team members care about the customer. I work directly with Christopher and Jimmy. My experience was over the top and amazing. I have worked in finance with many other dealerships for the ...
Marym "Thanks Thad it was a fast good experience, Alyssa wanted..."
Thanks Thad it was a fast good experience, Alyssa wanted a jeep and you put her in one, she has goals on her list and thanks to you she can scratch this of off her list. If anyone wants a car go see Thad and tell him Mary send you so I can get a referral payday, lol. Thanks again
feliciabonesteel2013 "Jimmy Williamson and Jonathan Shorten are amazing! They..."
Jimmy Williamson and Jonathan Shorten are amazing! They got me into what I wanted by when I needed! Delivered to my door! I will forever be grateful customer! They made my lifelong dream come true! Thank u both so very much! God bless yall!
Jazmynaj "I had a wonderful experience, everyone is very nice and..."
I had a wonderful experience, everyone is very nice and friendly no complaints about the service. Christopher was the salesperson who helped me out in choosing what was best for me and he was amazing at his job!! I recommend 10/10
harve148 "I enjoyed the process. Got what I wanted. Thanks Thad and..."
I enjoyed the process. Got what I wanted. Thanks Thad and Ethan. The car is in great shape. Ethan was very helpful getting me set up.
Laurie "WOW! The only used car dealership that you need to visit..."
WOW! The only used car dealership that you need to visit in Lubbock, TX! From start to finish - just AMAZING! Honest, professional, thorough and accomodating!
Darwin Biswell "Thad Politte busted his to make me a deal on just"
Great experience.. My second time and the guys are always professional and knowledgeable. Even with the virus they followed all guidelines and precautions.. thanks again.
Benito and Julie Perez "Great service!!!"
Thad was an awesome dealer!! He went above and beyond to help us get into new to us vehicle!! Awesome place to shop for a car!!

Koala62 "It was great "
I had a great experience with my purchase. These people are awesome. I’m very pleased with my vehicle. Thank you Thad you are the best.
texasmade "Great help!!"
thad really helped us get into the vehicle we wanted and we are over all very satisfied with Hayes Motors service!!!...Great place to get the help you need..
Kinleebarron "AMAZING "
They always take care of my family and I, as well
As making sure all of our vehicles are super safe. I wouldn’t recommend any other dealership!!
Tcolumbus "great customer service"
Called Thad told him what i was wanting how much i wanted my payment to be at. He went above and beyond. Tinted my window got below what i wanted my payment to be at. I was in and out in an hour and a half.
Cynthia "Great Experience "
Thad was amazing from beginning to end. After being to a couple other places in Lubbock, I was pleasantly surprised. Wish I would have came here first from the get go.
Chris "Outstanding Customer Service!!"
I have bought quite a few vehicles, I have never had this kind of customer service! Jordan made this the easiest transaction and went above and beyond my expectations! In fact, we kept questioning is this for real?! And yes- Jordan delivered!! Literally! Jordan is very kind, friendly and this is the first time I have ever felt ...
LA "Great Job All Around!"
I had the pleasure of working directly with Jimmy, Ruben and Thad, their honest straight forward approach was unmatched. Every associate I encountered was friendly, knowledgeable and helpful. Great Job All Around. Thanks guys!
Lj33 "Great experience"
We visited with Thad at Hayes Motors. He was friendly and helpful, never pushy. He helped us find what we hope will be a great truck for the family. In and out in about 2 hours. Everyone there was friendly and genuine. I wish I had gotten more names. I could give a shout out to about 5 more people. Thank you!
Jane1112 "Great dealership "
This was my first experience purchasing a used vehicle. Thad was extremely professional and helpful. Found a dependable vehicle at a great price. Highly recommend this dealership and salesman!
JessicaCave "Great customer service"
Great pricing and great customer service all around a great experience for purchasing my husbands birthday present i would highly recommend for future car buyers!!
Ellen "Very pleasant and accommodating experience "
The staff go above and beyond to make your experience a good one when purchasing a vehicle. This is our 5th vehicle we have purchased from them.
annagonzalezrn98 "The best car buying experience"
In my past experience, buying a car was a long grueling process that took all day with lots of waiting. Benaiah "Bee" Villarreal was efficient, friendly, and made the experience pleasurable. He found the cars that fit my needs and I was able to select the car I absolutely fell in love with. Benaiah walked us through step by step ...

Javi22 "Excellent"
This is my second car I get from them an I’m glad to have bee as my car sales men he always puts me in the cars I want to be in an at a good price to I recommend y’all go an ask for bee

frosty15 "Went car shopping "
went to visit Hayes Motor In Lubbock TX Looking to purchase a vehicle and was honored to meet our sales man . He help us find the right vehicle we where looking for . He is a great sales man I have talked to our friends and family about him and if thry ever need ...

JohnB "Awesome! Real easy going!"
This was the best car buying experience i have ever had! The salesman was not "pushy". He was willing to go above and beyond: willing to do whatever it takes to make sure the customer is happy! He was straght with the numbers. What he said he could he could ...
Marivette08 "Best Dealers around"
Great experience here. They met my needs and wants to their full extent and gave me plenty of options to choose from. Oscar was straight to the point and knew the right info about each car. He went out of his way to make sure I had the best experience and get into my car right away.
Kiagirl "Friendly and Helpful"
Everyone was very helpful and made the dreaded experience of looking for another car a good one. I would definitely recommend them to help you find a good deal on your next car.

James Huddleston 806 "Fast and easy "
Everybody was friendly and helpful and they made the car buying experience very easy they let us know what we needed to keep are mind at ease about the soul
Ceco "Would highly recommend!"
We purchased a similar truck from here 5 years ago and came back for another one. They took the old truck in on trade and worked hard to find us the truck that fit our needs.
Virginia Stone "Great people! "
Thad and the rest of the crew at Hayes was fantastic in getting my husband and myself approved for the truck of our dreams! Thanks again for going above and beyond!

Bai33 "Friendly "
A quick and easy process. Thad was very helpful, honest, and friendly. He made sure I was in my budget and gave me a great offer. Great experience!

rswalker28 "Excellent service start to finish!"
It’s been many years since I bought a vehicle in Lubbock but Bee and Hayes Motor’s was an exception to the norm I have found in salesman and dealerships in this town. Professional, courteous, and if he tells you he is going to do something, rest assured ...

Fila "Very thankful "
Bee was very helpful. I was without a vehicle for 2 weeks bc of an accident my friend norma recommended him and he listened to my needs and met all of them. Hes very nice and polite..Thank you Bee.
Zach1147 "Great service"
They worked with my schedule and they were very respectful. I got everything done in my own time. Overall, they just have great customer service.
AUBREY "Absolute Best Experience!"
I literally just drove into the lot just wanting to take a look at options and Oscar met me at my car and did all of the work for me. He is amazing and made it so easy to get us into the vehicle we wanted. We are beyond grateful to be apart of Hayes and will continue to buy our vehicles from them. They are so compassionate ...
Giants fans "Great Service!"
Thad was very nice and accommodating and recieved a great deal. Quick friendly service. The wait time was quick and did not have to wait long before had paperwork ready to sign.

Raspberry filled "Unbelievable "
Bee was helpful, funny and did everything he could to help. Pollard dealership and mcgavock couldnt help us. Thank you to everyone at Hayes especially Bee. Thank you Bee

Jim1649 "Great Experience "
This team goes evo e and beyond to make sure you have a great buying experience. My wife can't stand dealerships and even she gave Bee and his team at Hayes motors a thumbs up. It was a very personable experience. Keep up the good work.

Jamga "Oscar is the best salesman out there"
Thanks to Hayes and Oscar on ave Q with their awesome customer service and taking care of their customers they went above and beyond and made sure I was a happy customer with my purchase
Rvillarreal30 "Amazing!! "
We have bought cars from Hayes for the past 6 years, with the help of Thad P. and he has always been so helpful with our family!
Jim Warner "Looking to upgrade my Truck"
This is one of the Best experiences I have ever had a s car dealership. The only reason for the buying experience is a four is because they ran my credit twice and I did not like that. Bee and his staff overall were tremendous and I would definitely recommend them to anyone looking for a good deal, quality customer ...
fvelasquez83 "Excellent dealership"
Jordan was extremely helpful and courteous at all times. He did his absolute best to get me into a vehicle with payments close to where I wanted.

Spencer "First time buyer"
Went in not knowing what I wanted. Left in a hurry in my new mustang! Thad’s super helpful! Definitely would recommend Hayes to anyone on the hunt for a car. Stress free car hunting is the best, Hayes is the place for that.