Customer reviews at Hayes Motor Company in Lubbock, TX
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What our customers are saying
Hayes Motor Company is a family-owned dealership, and our reputation in Lubbock is built one customer at a time. Read what buyers from across West Texas say about shopping with us, then share your own experience.
Erica Gutierrez
10/31/2026
10/31/2026
Sol Gonzalez did an amazing work helping us get into a fabulous car and help with all the stuff we needed. I do thank him a lot. My family and I love it!!!
Austin
10/30/2026
10/30/2026
JOEY IS THE MAN! He worked his magic and got the monthly payments from a 766-799 with 14.9% apr to 561 with 12.61%. He will not lead u in the wrong. I told him I couldn’t do it n he did his thang. PROTECT JOEY AT ALL COST!
Monty Maglinger
10/29/2026
10/29/2026
Just bought a car from Joey at Hayes Motor Company. He is very professional and extremely helpful. I needed a car fairly quickly and he kept letting me take cars home with me until I found the right one. I highly recommend Hayes for your car buying needs.
gsw3ball lljr
10/26/2026
10/26/2026
I just bought my second vehicle from Thad Politte. He always takes great care of me and helps me out. If you need an vehicle go see Thad at Hayes Motor Company.
Lisa Horn
10/24/2026
10/24/2026
Chasitie helped me find a vehicle that was a great fit and worked with me on financing. She was professional, efficient and was very friendly! Highly recommend!!
Gabriel Delatorre
10/23/2026
10/23/2026
I was referred by my brother to Thad Politte and he took great care of me. If y’all need a vehicle go see Thad and he will take great care of you.
Gynova Samples
10/22/2026
10/22/2026
Really appreciate Thad for helping us get our new vehicle he was very informational and helpful. Just made the whole experience great thinking of all the little details for us that we hadn’t thought of. If you’re in need of a vehicle and want to talk to someone that is just helpful reach out to Thad. Also financing was real easy too.
brett david
10/14/2026
10/14/2026
Worked with Thad, took his time and showed multiple vehicles and got payment exactly where I wanted and quick and clear cut dealership experience. Definitely recommend
Roberto E. Rojas Duran
10/8/2026
10/8/2026
Excelente servicio y atención. Gracias Thad (salesperson) por toda la ayuda en el proceso de la compra.
Franciana Kersey
10/8/2026
10/8/2026
Thad was an excellent helpful man whom provided answers to all of my questions for monthly pricing, warranty, and milage. Thad is hands down the best salesman I have experienced
Sammy Ward
10/7/2026
10/7/2026
Working with the people from Hayes was a great experience. They communicated very well every step of the way. This is my family’s 4th or 5th time buying a vehicle from them. Customer service is always top tier. 10/10 would recommend.
Jacob Barron
10/7/2026
10/7/2026
Joey was awesome! this is our 2nd time coming back and he helped me get an AMAZING DEAL on my new chevy! Recommend anyone to ask for Joey!